- Must be 25 – 40 years old.
- Must have at least 5 years of experience.
- Candidates must be a Bachelor’s / College Degree holder.
Job Duties and Responsibilities
- Assist and provide technical support by phone, email or chat;
- Analyze and resolve technical issues related to our Microsoft products and services;
- Lead customers through service configurations;
- Provide a very high customer service level;
- Deliver and follow up on problem resolutions and customer satisfaction;
- Proactively and comprehensively document customer issues in ticketing systems;
- Carry out all other related tasks per the job’s evolution and departmental needs.
For further information you can contact us at;
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants . Beware of illegal recruiters and human traffickers